Refunds will be issued to your account within 7-10 business days of receipt (not including transit time for the item to arrive at prAna). Credits may take up to an additional 5 business days to post on your account.
Refunds are made at the purchase price (with proof of purchase) or at an item’s last sale price, which could be significantly discounted from the retail price.
Refunds will only be issued with proof of purchase from either
or prAna retail stores. California state law requires that all garments returned for repair or exchange must be laundered. If the item has been worn, kindly wash it before you return it.