At prAna, we respect your privacy. We know it’s important to you and it’s important to us.
The Information We Collect
In order to make your experience at prAna.com the best it can be, we need to collect certain personal information such as your name, address, phone number, email address and credit card information. This makes it easier for us to contact you if we have questions about billing and shipping. It also helps us get your order to you as soon as possible.
We also collect information about your computer and web usage, such as your IP address, operating system, browser type, time and date of access, and the websites you visit before and after prAna.com. This allows us to analyze our users’ behavior so we can improve our website and your overall experience.
How We Use Your Information
In some cases we may provide your name and address to a select group of companies whose products you may find of interest. If you do not want us to share this information with these companies, click here and we can add your name to our “do-not-share” list. Please provide your email address and mailing address.
If you receive our emails and catalogs and no longer wish to, just let us know at firstname.lastname@example.org.
Rest assured, your personal information is always safe, thanks to our HTTPS and SSL security protocols.
prAna complies with the Children’s Online Privacy Protection Act of 1998, which prohibits collecting personal information from children under the age of 13. If it comes to our attention that we have unknowingly collected information from a child under the age of 13, we will delete it as soon as possible.
If any of your personal information changes when you move or get a new phone number, you can easily update it in your account settings.